Terms and Conditions
2024 National Bus and Coach Show General Admission Registration Terms and Conditions
The Bus Industry Confederation (BIC) reserves the right to decline any attendee based on their alignment with our vision, mission and values.
By completing and submitting the National Bus & Coach Show registration form attendees agree to the Bus Industry Confederation (BIC) event terms and conditions as outlined below:
COVID-19
The BIC are working to ensure a safe and successful event for all attendees, exhibitors and staff. We are responsive to changing health advice as we navigate the COVID-19 landscape. If you are experiencing any symptoms of COVID-19, stay home, and get tested.
Member Rates
To qualify for the BIC Member Rate, your organisation must be a current (financial) Member of the BIC or your organisation must be a current (financial) Member of the QBIC, BusNSW, TasBus, BusSA and/or BusWA. Proof may be required to verify your membership status.
Ticketing and Payments
You are purchasing your tickets for this event from the Bus Industry Confederation (BIC) ABN:66 796 837 050
All transactions are in Australian Dollars (AUD) unless otherwise stated.
Tickets will be delivered electronically via email (eTickets). You can print these or bring them on your device to the event and they will be scanned at the entry doors. eTickets will be issued to the nominated email address within minutes of completing the online registration process.
Once payment is received, an email confirmation and a tax invoice receipt will be sent. Payments MUST be made in full to confirm your registration. Online payments are accepted via Credit Card (Mastercard, VISA and American Express). Credit card payments incur a surcharge of 1.5% (Mastercard and VISA) and 3.5% (Amex). Pay later option allows for EFT/Direct Deposit.
Since February 2015, our online payment service provider Centium Software, is PCI DSS Level 1 compliant. This means, your card holder data is protected to the highest possible levels, from data entry into our online registration sites, through to payment into the banks.
Substitutions and cancellations
Registered attendees may nominate an alternative person from their organisation to attend the welcome reception (if additional ticket(s) have been purchased) up to 24 hours prior to the start of the event, at no charge. Should substitution not be possible, or the attendee requests to cancel their ticket entirely, the following cancellation charges apply:
- cancellation request received 120 days prior to the show, are eligible for a refund of 100% of the fee paid less an administration fee of $50.00 per cancellation.
- cancellations received after 120 days but before 90 days prior to the show, are eligible for a refund of 50% of the fee paid less an administration fee of $50.00 per cancellation.
- cancellations received after 90 days prior to the show will not be eligible for a refund.
Requests to cancel registrations must be received in writing at events@bic.asn.au.
All refund payments will be processed and paid post-event.
In the case of an event postponement, your tickets will be transferred to the new dates.
In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event.
Access and mobility requirements
Attendees should advise of any special access requirements in writing to events@bic.asn.au.
Photography and filming
For promotional purposes, there may be a professional photographer and video production taking place during the event. Attendees who do not wish to be filmed or recorded should opt out during the registration process otherwise advise BIC by email at events@bic.asn.au prior to the event to avoid your image being used in future promotional material.
Data protection and privacy
By submitting registration details, attendees agree to allow the BIC and companies associated with the event to contact them regarding their services. Attendees who do not wish to receive such communications please notify us at events@bic.asn.au.
The BIC collects, uses, stores and discloses personal information to assist us in performing our event functions and manage our staff. We comply with our obligations under the Privacy Act 1988 (Privacy Act). You can view the BIC privacy policy on the website.
Limited contact details of registered attendees will be placed in the attendee directory and may be passed to partnering companies and to all attendees for them to see who is at the for the purpose of networking and meetings. Attendees who do not wish to be included on this list should advise at the time of online registration or email events@bic.asn.au.
Websites and links
The National Bus & Coach Show and associated BIC websites may link to other websites, booking and networking tools provided for the convenience of the users. The contents of these websites are maintained by their owners, for which BIC takes no responsibility for, and may have their own policies and terms and conditions users are to read and adhere to.
Program alterations - cancellation/postponement of event
The BIC reserves the right to make alterations to the program, venue and event timings.
In the unlikely event of the program being cancelled by the BIC, a full refund will be made. Liability will be limited to the amount of the fee paid by the attendee.
In the unlikely event of the event being postponed or the dates being changed, the organisers shall not be liable for any expenditure, damage or loss incurred by the attendee.
If by re-arrangement the event can take place at a different venue in the same city, the booking between the delegate and the BIC shall remain in force and will be subject to the cancellation schedule.
Insurance
It is the responsibility of the attendee to arrange appropriate insurance cover in connection with their attendance at the event. The BIC will not be held liable for any loss, liability or damage to personal property.
Code of conduct
Attendees must:
- treat everyone with respect, dignity, courtesy, sensitivity and ensure that they do not become involved in or encourage discrimination or harassment
- respect the diversity of experiences, expertise and opinions within the event
- act professionally, with discretion, confidentiality and sound judgement and
- act with care and diligence in the course of the event
By completing the online registration for this event you confirm that the information entered is completely accurate, and care taken to ensure that email addresses are correctly entered and agree to the terms and conditions herein and to the Disclaimer.