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By completing and submitting the BIC Conference registration form delegates agree to the BIC event terms and conditions as outlined below.


The BIC are working to ensure a safe and successful event for all delegates and staff. We are responsive to changing health advice as we navigate the COVID-19 landscape. If you are experiencing any symptoms of COVID-19, stay home, and get tested.

Member Rates

To qualify for the Member discounted rates, your organisation must meet the following eligibility criteria:

  • A current financial member of the BIC

To qualify for the State Association member discounted rates, your organisation must meet at least one (1) of the following eligibility criteria:

  • A current financial Member of QBIC, BusNSW, TasBus, BusSA or BusWA
  • A current Bus and/or Coach Operator Member of an International/non-Australian Passenger Transport Association.


Once payment is received, an email confirmation and a tax invoice receipt will be sent. Payments MUST be made in full to confirm your registration. Online payments are accepted via Credit Card  (MasterCard, VISA and AMEX will incur a credit card fee). Pay later option (for groups ONLY) allows for EFT payments. 

Since February 2015, our online payment service provider Centium Software, is PCI DSS Level 1 compliant. This means, your card holder data is protected to the highest possible levels, from data entry into our online registration sites, through to payment into the banks.

Substitutions and cancellations

Delegates may nominate an alternative person from their organisation to attend up to 24 hours prior to the start of the conference, at no extra charge. Should substitution not be possible, cancellation charges apply as follows:

  • Cancellation requests received 90 days prior will receive a refund of 100% of the registration costs.
  • Cancellations received after 90 days but before 60 days prior, will receive a refund of 50% of the registration costs.
  • Cancellations received after 60 days but before 30 days prior, will receive a refund of 25% of the registration costs.
  • Cancellation requests received after 30 days prior will not be eligible for a refund

Requests to cancel registrations must be received in writing at events@bic.asn.au.

Access and mobility requirements

Delegates should advise of any special access requirements in writing to events@bic.asn.au.

Photography and filming

For promotional purposes, there may be a professional photographer and video production taking place during the event. Delegates who do not wish to be filmed or recorded should opt out during the registration process otherwise advise BIC by email at events@bic.asn.au prior to the event to avoid your image being used in future promotional material.

Data protection and privacy

By submitting registration details, delegates agree to allow the BIC and companies associated with the conference to contact them regarding their services. Delegates who do not wish to receive such communications please notify us at events@bic.asn.au.

The BIC collects, uses, stores and discloses personal information to assist us in performing our conference functions and manage our staff. We comply with our obligations under the Privacy Act 1988 (Privacy Act). You can view the BIC privacy policy on the website.

Limited contact details of registered delegates will be placed in a delegate directory and may be passed to partnering companies and to all attendees for them to see who is at the conference for the purpose of networking and meetings. Delegates who do not wish to be included on this list should advise at the time of online registration or through email at events@bic.asn.au.

Websites and links

The Conference and associated BIC websites may link to other websites, booking and networking tools provided for the convenience of the users. The contents of these websites are maintained by their owners, for which BIC takes no responsibility for, and may have their own policies and terms and conditions users are to read and adhere to. 

Program alterations - cancellation/postponement of event 

  1. The BIC reserves the right to make alterations to the program, venue and timings.
  2. In the unlikely event of the program being cancelled by the BIC, a full refund will be made. Liability will be limited to the amount of the fee paid by the delegate.
  3. In the unlikely event of the event being postponed or the dates being changed, the organisers shall not be liable for any expenditure, damage or loss incurred by the delegate.
  4. If by re-arrangement the event can take place at a different venue in the same city, the booking between the delegate and the BIC shall remain in force and will be subject to the cancellation schedule.


It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at the event. The BIC will not be held liable for any loss, liability or damage to personal property.

Code of conduct

⁠Delegates must:

  • treat everyone with respect, dignity, courtesy, sensitivity and ensure that they do not become involved in or encourage discrimination or harassment
  • respect the diversity of experiences, expertise and opinions within the event
  • act professionally, with discretion, confidentiality and sound judgement and
  • act with care and diligence in the course of the conference

Complience Laws & Business Ethics

The Bus Industry Confederation warrants, represents and undertakes that it, as well as, as applicable, its affiliates, officers, directors, employees and others acting for or on its behalf, will not use the partnership fee to engage in any unlawful or unethical acts. The Conference Partner has complied and shall comply with all applicable laws and regulations. 

The Bus Industry Confederation will notify the conference partner as soon as it becomes aware, or as soon as is practicable after becoming aware, of any allegation or indication of a breach of any Australian Laws.

In addition to any other remedies it may have under this Agreement or at law, the conference partner may terminate or suspend this partnership agreement immediately by written notice to that effect, without liability, and is entitled to immediately claim back the partnership fee if the Bus Industry Confederation has, or the Conference Partner reasonably suspects that it has, breached this Clause. In the event of a breach, the Bus Industry Confederation will indemnify and hold Conference Partner harmless against any claims, losses, or damages arising from it. For the avoidance of doubt, a termination pursuant to this provision shall not affect those of Conference Partner’s rights in this Agreement which are stated to survive its termination.

Speakers, presenters and panelists

Views expressed by speakers, presenters and/or panelists are their own. The BIC does not accept liability for advice given, or views expressed, by any speaker at the event or in any material provided to delegates.

Presenter Terms and Conditions can be viewed in the Presentation EoI Guide.

Partners and Sponsors

Partner Terms and Conditions can be viewed in the Conference Partner Guide.