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Future Contracts

Thursday, November 21, 2024
11:00 AM - 12:15 PM
Federation Ballroom - HGC

Details

Hear from Professor David Hensher AM on fair contracting models in a challenging and changing operating environment for bus services. then be part of the panel discussion with Executives from Australia’s 5 largest bus operators. As multinational operators the panelists will be asked to compare their experiences operating in different contractual environments in Australia and abroad and will be asked if they could change anything in Australia what would it be?


Speaker

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Professor David A Hensher AM
University of Sydney

Time for a reset of Bus Contracts and the meaning of real trust David

11:05 AM - 11:25 AM

Biography

David Hensher, PhD, is Professor of Management and Founding Director of the Institute of Transport and Logistics Studies (ITLS). In January 2023, David was appointed a Member (AM) of the Order of Australia (OA). David has numerous Australian and International awards including a Fellow of the Academy of Social Sciences in Australia (FASSA), Recipient of the 2009 International Association of Travel Behaviour Research Lifetime Achievement Award, 2006 Engineers Australia Transport Medal the 2009 Bus NSW Outstanding Contribution to Industry Award and the 2019 John Shaw Medal which honours an industry champion who has made a lasting contribution to Australia's roads. In 2021 an annual prize was established and named in honour of David for best paper in transport demand modelling at the Australasian Transport Research Forum (ATRF). In January A Director of Volvo Educational and Research Foundation (VREF) Centre of Excellence in Bus Rapid Transit (2010 onwards), Board member of ITLS Africa, Emeritus Member of Singapore Land Transport Authority International Advisory Panel 2007-2010 (Chaired by Minister of Transport), Honorary Fellow Singapore Land Transport Authority (LTA) Academy, and Co-Founder of The International Conference in Competition and Ownership of Land Passenger Transport (the Thredbo Series http://www.thredbo-conference-series.org/), now in its 32nd year. He has published over 750 papers in the leading international transport and economics journals as well as 17 books and is Australia’s most cited transport academic. David has over 75,000 citations of his contributions in Google Scholar.
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Mark McKenzie
Managing Director
Transdev John Holland Buses (NSW)

Future Contracts Panel - Panelist

11:25 AM - 12:15 PM

Biography

Mark is currently the Managing Director of Transdev John Holland Bus which operates Sydney Region 9 Contract (Eastern Suburbs). Mark has been with Transdev for a decade with previous roles as Managing Director - Transdev Queensland (2019 - 2023) and General Manager Operations and Assets – Transdev NSW Bus (Contracts 10.12 and 13)
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Michael Sewards
CEO
Kinetic Group

Future Contracts Panel - Panelist

11:25 AM - 12:15 PM

Biography

Michael is Group CEO and a founding director of Kinetic, one of the world’s leading privately owned multi-modal mass transit operators, with bus and rail operations across Australia, New Zealand, United Kingdom, Europe and Singapore. Beginning his career in finance, Michael brings more than 20 years’ experience as a director in investment and banking industries, with a focus on transit. He leads Kinetic’s focus towards international expansion and diversification in transport modes.
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Tanya Smith
Executive General Manager People, Communications and Safety
Transit Systems

Future Contracts Panel - Panelist

11:25 AM - 12:15 PM

Biography

Tanya has been the Executive General Manager at Transit Systems since 2023, overseeing People, Health, Safety, Environment, and Community (HSEC), Communications, and contract management. With many years of experience across different industry sectors including mining, construction & logistics she brings a deep understanding of complex organisational dynamics and industry requirements to the role. Known for her strategic approach to contract delivery, Tanya ensures that Transit Systems meets and exceeds performance and compliance standards. Her expertise spans people management, safety, and stakeholder engagement, supporting high standards in service delivery and operational efficiency. Tanya’s commitment to innovation and sustainability aligns Transit Systems with evolving industry goals, positioning it as a leader in reliable, community-focused transport solutions.
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Mr Nick Yap
Chief Executive Officer
ComfortDelGro Corporation Australia

Future Contracts Panel - Panelist

11:25 AM - 12:15 PM

Biography

Nicholas Yap (Nick) is Chief Executive Officer of ComfortDelGro Corporation Australia (CDC). CDC is one of Australia’s leading transport providers, employing over 5,700 employees with over 12,000 vehicles operating across seven states and territories in Australia. CDC operates public transport across New South Wales, Victoria, the Northern Territory, Queensland, and the Australia Capital Territory, as well as non-emergency patient transport services (National Patient Transport). With the addition of A2B Australia in April 2024, CDC has become a leading Australian taxi network and a major payment solutions provider for the personal transport industry. A passionate believer that communities deserve safe, reliable, efficient and sustainable transport solutions, Nick also knows that to deliver on this mission, he and his team must work closely with a variety of stakeholders including clients, staff and their representative bodies, elected representatives, community partners, industry associations, other transport operators, regulators and trusted suppliers. Nick has been with the ComfortDelGro group since 1994 and he holds a Bachelor of Economic and Social Studies (Hons) from the University of Wales and completed the Executive Programme in Transportation Management from the Nanyang Technological University and Chartered Institute of Transport, Singapore.
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Jay Zmijewski
Chief Operating Officer - Bus
Keolis Downer

Future Contracts Panelist

11:25 AM - 12:15 PM

Biography

Jay is the Chief Operating Officer for Keolis Downer Bus, with over 20 years’ experience in bus operations, driving and implementing operational improvements and efficiencies. He oversees the day-to-day operations of over 1300 buses across Australia, along with the first multi-modal contract in Australia which operates buses, trams, and ferries. Prior to this role, Jay was the Chief Operating Officer for NZ Bus, where he introduced 70 Zero Emission Electric buses in Auckland and Wellington. He has previously worked with State Transit, Forest Coach Lines and ComfortDelGro in senior operational roles. Jay is passionate about the bus industry and sees incredible opportunities to transform the way we deliver services, accelerate the energy transition, and provide more value for money to public transport authorities across Australia.

Session Chair

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Roz Chivers
Executive Director
Bus Industry Confederation (BIC)

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